Terms of Service / Service Agreement

Preamble / Mission Statement

At Mama’s Milk Dreams, our mission is to provide compassionate, accessible support to families during the early stages of parenthood. We believe every family deserves guidance, clarity, and encouragement without pressure, financial barriers, or added stress. For this reason, all services offered by the Consultant are provided free of charge. Clients are never required to pay for consultations, plans, or ongoing support.

Voluntary contributions are welcomed from those who feel led to give; however, such contributions are entirely optional and will not influence the quality, availability, or continuation of care. Any contributions made are non-refundable.

The Consultant is honored to walk alongside each family, offering support, education, and encouragement to help parents feel confident, equipped, and at peace during this important season.
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This Services Agreement (“Agreement”) is entered into by and between Mama’s Milk  Dreams LLC (the “Consultant”) and the undersigned client (the “Client”). The Consultant  and the Client hereby agree to the provisions of this Agreement as they apply to the services  rendered by the Consultant, as set forth in further detail below. Subject to the terms and  conditions set forth in this Agreement, the Consultant agrees to provide the Client certain  lactation and/or infant and child sleep consulting services in accordance with the terms  agreed upon herein (the “Services”). 

1. Services Offered 

The Client may receive one or more of the following Services, which are provided free of charge.

Lactation Services 

  • The Milk Method: Personalized Breastfeeding Support

    • Two (2) weeks of chat support

Sleep Support Services 

  • The Dream: Personalized Sleep Support

    • In-depth sleep assessment 

    • Personalized sleep plan  

    • One (1), 30-minute consultation 

    • Two (2) weeks of chat support

  • The Blueprint: Personalized Sleep Plan

    • In-depth sleep assessment 

    • Personalized sleep plan 

    • One (1), 30-minute consultation 

Ask Me Anything: Power Hour Session 

  • Single Session:

    • 30-minute

    • 60-minute

2. Voluntary Contributions Payment Terms and Conditions 

All Services provided by the Consultant are offered free of charge. The Client is not required to make any payment in order to receive Services. Voluntary contributions are welcome but are entirely optional and made at the Client’s sole discretion, including contributions from third parties. The quality, availability, and continuation of Services will not be affected by whether or not a contribution is made. All voluntary contributions are non-refundable. The Consultant reserves the right to discontinue Services at any time at its sole discretion.

3. Client Commitment 

The Client agrees to cooperate in good faith with the Consultant, including implementing  sleep or lactation plans and recommendations. While the Consultant does not guarantee  results, it will work diligently with the Client and/or their caregivers to support their goals. 

4. Disclaimer 

The Client acknowledges and agrees that the Services are not medical advice and are not  intended to replace or supplement the medical advice received by the Client. Any advice  provided by the Consultant in connection with the Services is for supportive and/or  educational and/or informational purposes only and is intended for use with children with  common sleep issues that are unrelated to medical conditions. The Client is advised to  consult with and get approval from their child’s pediatrician prior to implementing any  sleep plan in connection with the Services, and the Client should always seek the advice of a  physician or other medical professional in connection with any questions the Client may  have regarding a medical condition or the health and welfare of their child. 

5. Relationship of Parties 

This Agreement shall not constitute an employer-employee relationship, and it is the intent of each party that the Consultant and its employees shall at all times be independent  contractors. For the avoidance of doubt, Consultant is not a medical professional,  Consultant’s advice to Client is not medical advice, and no physician-patient relationship  shall be created by this Agreement or the Consultant’s performance of the Services. 

6. Intellectual Property Notice 

All information and materials provided by the Consultant in connection with the Services,  including plans, visuals, eBooks, and other documents, remain the intellectual property of  the Consultant. These materials may not be reproduced, republished, or distributed without  the Consultant’s written permission. 

7. Confidentiality 

The Consultant may receive confidential or personal information from the Client while  providing services. This information will be held in the strictest confidence. The Consultant  will not disclose such information without the Client’s written consent. 

8. Limitation of Liability and Release 

The Consultant shall not be liable for any indirect, incidental, or consequential damages  related to the Services, including but not limited to claims of negligence, breach of contract, or tort. By signing this Agreement, the Client hereby agrees, on behalf of itself, its successors and assigns, to waive and release the Consultant, its employees and representatives from  any and all claims of liability, loss, damage, injury, or other demands for compensation in  connection with the Services. 

9. Entire Agreement 

This Agreement constitutes the entire agreement between the parties and may only be  amended by a written document signed by both parties. 

10. Governing Law; Venue 

This Agreement is governed by the laws of the State of North Carolina. The venue for any  legal action pursuant to this Agreement shall be in the courts of Johnston County, North  Carolina.  

11. Severability 

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court  of competent jurisdiction, the remaining provisions of this Agreement shall remain in full  force and effect. The invalid or unenforceable provision shall be modified to the minimum  extent necessary to make it valid, legal, and enforceable, while preserving the intent of the  parties to the fullest extent possible.